Please join me and other HR leaders, Communicators, and employee engagement experts on August 1-3 in San Francisco. You will have an opportunity to meld your left and right brain to create strategies for improving employee experience at your organization. I will be facilitating a pre-conference...
Showing empathy during times of change goes a long way Situation: A Fortune 500 client in the restaurant industry was going through significant organizational change. Leaders within a global department want to understand what energizes employees, how to prevent burnout, and how to retain employees within...
How to Improve the Adoption Rate of New Technology Remove Barriers to Technology Adoption by Listening to the Users. Situation: Salt Lake County wanted to increase the user adoption rate of a new ERP that they had recently implemented and to improve productivity after they ramped up. Approach:...
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]You can turn employee insights into action and fuel rapid growth, here is how. Improve Performance by Listening to and Acting on Employee Feedback. Situation: Mizuho OSI is a medical device company located in the San Francisco Bay Area. Mizuho...
I just moved. As in any move, I had to set up my Internet, utilities, and buy a few appliances. If you’ve bought anything recently, either online or in-person, you’re likely to be asked to complete a short customer survey. I have no problem completing customer...
Our employee survey results consistently show that one of the things employees crave most is acknowledgement and appreciation. The simplest way to acknowledge employees’ contributions is to say thank you, yet this is often overlooked. The following sample employee comments are common feedback we see...
I woke up. Almost immediately, I was thinking about the one thousand and one things on my to-do list, and began to feel overwhelmed. Do you have a similar experience? You know that’s not a good way to start your day. Can you get out of...
Employee engagement and retention will continue to be key talent management concerns for leaders in 2015. The increased use of mobile devices, data analytics, and employment expectations of millennials mean that companies will need to look for creative ways to engage their employees. Josh Bersin...
Very short pulse surveys are gaining popularity, according to a recent WSJ article. These are one- or two-question surveys that employees receive daily, weekly or monthly. Should you replace your annual employee survey with very short pulse surveys? Comprehensive Employee Survey vs. Very Short Pulse Survey Unlike...
How has your work changed in the past few years? How would you design an ideal workplace that facilitates a positive employee experience? What’s working well and what’s missing? I’m exploring these questions and would like your help. Please take a few minutes to complete the...