Pi Wen Looi, Author at Novacrea Research - Page 6 of 8
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Author: Pi Wen Looi

Last night I attended The Commonwealth Club Inforum’s event that honored Dave Eggers, founder of 826 Valencia, founder and editor of McSweeney's, and a renowned author. Dave was awarded Inforum’s 21st Century Visionary Award for his humanitarian work in helping children with their writing skills as well as to get access to college education.

A significant driver of employee engagement is having career advancement opportunities. However, our research shows that employees' satisfaction with their career advancement opportunities at their company is usually low. As many organizations are getting flatter and leaner, what can senior leaders and managers do to engage their employees?

Novacrea Consulting Process: Employee Survey Solutions that Work! What’s the process for creating a concise, on-point employee survey that delivers huge impact? Generates enthusiasm among employees? Enables follow-up actions? Novacrea’s step-by-step consulting process will take you from initial consultation to employee survey results presentation and action-planning facilitation. This proven process:
  • Helps you get maximum buy-in from management and employees
  • Creates a questionnaire that’s focused on your specific needs
  • Enables smooth execution of the survey
  • Ensures ongoing dialogues between you and your employees
  • Builds trust among your employees
  • Facilitates effective follow-up action planning

Happy New Year! I’ve been working hard in the past few months with my designer, Acacia Carr, to redesign our website. And now it’s here! Anyone who’s undertaken a website redesign knows how much energy and time it takes. So it feels right to celebrate this milestone in Novacrea’s history and make a proper announcement of it to all. This new website is designed with a more focused message of who we are and of the services we offer–customized employee surveys, employee engagement consulting, and action planning facilitation. It highlights our goal to embrace new tools in social media. It shows our vision of integrating research in positive psychology, talent management, and design thinking to bring you customized solutions that keep up with the rapid changes in the world of work.

Effective meeting facilitation is a process of guiding participants through a meeting to achieve stated objectives. An effective facilitator:
  • Thinks through and manages the meeting objectives, processes, and group dynamics of participants
  • Creates buy-ins from the group
  • Encourages all members of a group to participate, draws out ideas and knowledge from different members
  • Enables participants to offer their best ideas and make decisions with commitment and enthusiasm
Here are 10 keys to successful facilitation and competencies you should look for when you hire a professional facilitator: 1. Understand your audience. Find out more about your audience before facilitating a meeting or workshop. Try to understand their concerns and interests in the topic by sending them a proposed agenda or a short pre-meeting questionnaire. Doing so will help participants feel more included and create a more positive atmosphere for the meeting. In addition, a benefit to understanding your audience will enable you to discover more useful discussions than the one you had planned.

Image by Fellowship of the Rich via FlickrThis is an article I wrote two years ago, it’s still relevant today! Times are tough these days. But there are a few things you can do to engage your employees and prepare your company for future growth when the economy recovers. A key factor in maintaining or improving your employee engagement is through effective employee communication. Our employee research shows that employees want to feel valued by their company. Employees want to be involved in their work and want to understand their company's direction, mission, and vision. In addition, employees want to have the necessary information to do their work, such as operational processes and product information, in a timely manner. For example, customer care employees need to know the launch of a new product before their customers learn about it from promotion materials. You can increase employee engagement at your organization through these action steps:

Image by atconc via Flickr A recent "Technisource survey" found that IT Employee Confidence Index has dropped from 56.2 to 47.3 in the third quarter of 2011. Only 13% of IT workers believe the economy is getting stronger. But, 32% of IT employees are still likely to look for a new job while in their current position, and their confidence in their ability to find a new job has not declined. What does this mean to your company? Are you seeing disengaged IT workers in your organization?

Image by _Hdock_via Flickr I am in the process of revamping my website, so I’m transferring some of the articles I wrote to this blog. These are oldies but goodies! I wrote this one three years ago when many companies were laying off workers. It is as applicable then as it is now, with updated data from the Conference Board. The latest Conference Board Employment Trends Index (ETI) for August 2011 is 100.8, down from July's revised figure of 101. The August figure is up 4.1 percent from a year ago,but still lags behind the August 2008 index of 109.3. Recent news such as that of Bank of America and BAE Systems indicate that many companies may plan to layoff workers in this weak economy.