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Survey Questions Makeover Asking questions is easy, but asking valid and unbiased questions is not. What do you need to consider when drafting valid and unbiased employee survey questions? A valid question should be clear, designed to measure what it's set out to measure, and ideally, contains only one concept that you want to assess (i.e., no double-barreled questions). Furthermore, you need to make sure that your rating scale is aligned with how a question is asked. I've seen questions where they ask "how likely are you to do X" while the rating scale shows a five-point satisfaction-dissatisfaction scale or agree-disagree scale. This is very confusing to the respondents and you'll not be able to correctly interpret the survey results.

As the economy recovers, more employees will look for a new job. Now is the time to do something to re-engage your people.I encourage you to leverage advances in technology, social media, and new research findings about employee engagement to explore innovative solutions that work for your organization.

I'm delighted to share the recording of my recent webinar, Beyond Employee Engagement: Measure What Matters Most and Improve Business Results, with you. In this webinar, you'll: Learn why employee engagement is an important talent management strategy for HR leaders and executives ...

Increase Employee Engagement by Involving Employees in Your Strategic Planning Process. Situation: Eichstaedt & Lervold (formerly Eichstaedt & Devereaux) is a full-service professional accounting firm in San Francisco. They hadn’t conducted a formal employee survey in several years. The recent changes in the firm's leadership were...