Pi Wen helped our organization work through a very complex communication challenge, impacting the productivity and morale of over 6000 employees. Pi Wen successfully navigated the plethora of opinions, emotions, complaints and suggestions to develop a "Rapid Response Communication Road Map". Our organization is using this practical tool to set priorities to turn a communication problem into an engagement opportunity. We greatly appreciated Pi Wen's attention to detail, flexibility, and creative suggestions. I would use Pi Wen again for complex communication and employee engagement challenges. As a bonus, she is an absolute pleasure to work with. Thank you, Pi Wen!
"Pi Wen is an expert at helping clients dig deeper into the analysis and delivery of the employee survey process. She is creative in her thought and presentation of ideas that in the end help you to think differently. She knows her stuff!"
I really enjoyed your workshop - How to Use Social Data and Surveys to Measure Your Employee Engagement Initiatives. Both Ashley and I were able to implement tactics and apply to our work right away! We will be having better survey results and data as a result.
"Having a third party who does not have the insider bias look at the questions, clarify the reasoning for asking the questions, and asking what kind of information youre trying to gain is very helpful. Thats one valuable thing that Novacrea provided."
Pi Wen and I have been collaborating for several years to design and conduct a Global Workforce Mobility survey. She is an excellent survey designer, an even better data interpreter, and a very responsible project partner. She is also succeeding at building a personal business and a presence as a thought leader in an important but very competitive industry. It is a distinct pleasure to work with Pi Wen; I consider her a friend and a colleague, and I am happy to recommend her to anyone seeking insights about workforce management and the changing nature of work.
I would highly recommend Pi Wen as a "best in class" leader in the specialty of engaging the workforce, with a strong foundation in psychology, metrics, statistics and analysis, and a wealth of experience developing effective interventions and engagement strategies for clients. She is a great collaborator and colleague!
"We hired Pi Wen to help with an employee engagement survey template. She has been reliable, enterprising, innovative, intelligent, and extremely professional at all times. I recommend her highly. We would definitely use her again."
"Our research center hired Novacrea to provide expert and objective consulting, design, and [data] analysis for our first in-depth climate survey. After a short call, Pi Wen quickly understood and anticipated our needs, providing helpful suggestions for questionnaire structure and tone, a thorough model communication plan, and advice on best practices to help our response rate and turn our results into actions. I recommend Pi Wen to any organization as a smart, current, analytical, and compassionate business partner who can help with culture, leadership, and communication needs."
Our company selected Novacrea and Pi Wen over a large company because we liked her very communicative style and attention to detail on this project. This was the first time we were conducting an Employee Engagement survey and needed the guidance on how to make it successful. She was helpful through every step leading up to the launch of the survey. After we had the results, Pi Wen gave us valuable information and insights to the results that we may have not noticed had we tried to accomplish this on our own. She also gave us suggestions on how to roll out this reports to our managers. If you have never conducted an Employee Engagement survey or are dissatisfied with your current vendor, I would highly suggest you give Pi Wen a call.
"Pi Wen is a highly effective facilitator and provides great insights from the data she gathered. She was flexible in working with us to accommodate our specific needs in recruiting teachers and coaches."