Communication Archives - Novacrea Research
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Communication Tag

30 Dec

Posted at 17:46h in Case Studies by
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How to Improve the Adoption Rate of New Technology Remove Barriers to Technology Adoption by Listening to the Users. Situation: Salt Lake County wanted to increase the user adoption rate of a new ERP that they had recently implemented and to improve productivity after they ramped up. Approach:...

08 May

Posted at 05:43h in Employee Development, Leadership, Leadership Training by
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Sailing in San Francisco. Photo Credit: Galileo55 on Flickr Creative Common Last week, we discussed the importance of making micro-adjustments at the helm, sailing in the wind, and changing target if we want to continue sailing in the wind to reach our destination. Read Sailing and Leadership Lessons: Part 1. This week, we’ll examine two additional leadership lessons gleaned from my sailing trip with my friend Rob. If you want to change direction, you have to make sure both crew members manning the ropes on the port and starboard are ready before making a sweeping change.

13 Dec

Posted at 00:08h in Employee Communication, Meeting Facilitation by
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Effective meeting facilitation is a process of guiding participants through a meeting to achieve stated objectives. An effective facilitator:
  • Thinks through and manages the meeting objectives, processes, and group dynamics of participants
  • Creates buy-ins from the group
  • Encourages all members of a group to participate, draws out ideas and knowledge from different members
  • Enables participants to offer their best ideas and make decisions with commitment and enthusiasm
Here are 10 keys to successful facilitation and competencies you should look for when you hire a professional facilitator: 1. Understand your audience. Find out more about your audience before facilitating a meeting or workshop. Try to understand their concerns and interests in the topic by sending them a proposed agenda or a short pre-meeting questionnaire. Doing so will help participants feel more included and create a more positive atmosphere for the meeting. In addition, a benefit to understanding your audience will enable you to discover more useful discussions than the one you had planned.

28 Sep

Posted at 07:38h in Employee Communication, Employee Engagement by
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Image by _Hdock_via Flickr I am in the process of revamping my website, so I’m transferring some of the articles I wrote to this blog. These are oldies but goodies! I wrote this one three years ago when many companies were laying off workers. It is as applicable then as it is now, with updated data from the Conference Board. The latest Conference Board Employment Trends Index (ETI) for August 2011 is 100.8, down from July's revised figure of 101. The August figure is up 4.1 percent from a year ago,but still lags behind the August 2008 index of 109.3. Recent news such as that of Bank of America and BAE Systems indicate that many companies may plan to layoff workers in this weak economy.