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Showing empathy during times of change goes a long way Situation: A Fortune 500 client in the restaurant industry was going through significant organizational change.  Leaders within a global department want to understand what energizes employees, how to prevent burnout, and how to retain employees within...

Sailing in San Francisco. Photo Credit: Galileo55 on Flickr Creative Common Last week, we discussed the importance of making micro-adjustments at the helm, sailing in the wind, and changing target if we want to continue sailing in the wind to reach our destination. Read Sailing and Leadership Lessons: Part 1. This week, we’ll examine two additional leadership lessons gleaned from my sailing trip with my friend Rob. If you want to change direction, you have to make sure both crew members manning the ropes on the port and starboard are ready before making a sweeping change.